Real-Time Delivery Tracker
A system tracking courier location and delivery progress live. It gives customers full visibility.
Returns-Week Surge Model
A predictive model for the large January returns spike created by December gifting. It informs staffing and storage needs.
Reverse-logistics process
The handling of returns, recycling, refurbishment or disposal of goods that travel back through the supply chain. Reverse-logistics process presents challenges but also opportunities for cost-saving and sustainability.
Regional micro-hubs
Smaller satellite warehouses located closer to customer clusters or urban centres, facilitating shorter delivery times and lower transport cost. Regional micro-hubs form a strategic layer within national logistics networks.
Route-optimisation software
Computer algorithms used to plan the best sequence of stops, vehicle assignments and timing to minimise distance, fuel use and delivery time. Route-optimisation software is key to efficient courier and fleet operations.
