Order Cut-Off Time
The latest time customers can place orders for same-day or next-day delivery. It helps manage expectations and operational flow.
Overcapacity Contingency Plan
A plan activated when seasonal order volumes exceed warehouse capability. It may include pop-up storage or temporary labour.
Order-tracking portal
A web or mobile interface through which clients or end-customers can monitor the status of shipments, from dispatch through to delivery. Order-tracking portals improve transparency and customer satisfaction in logistics services.
Outbound logistics management
The planning and execution of goods leaving the warehouse or fulfilment centre heading toward the customer or destination. Effective outbound logistics ensures timely delivery, accuracy and cost control.
Operations excellence programme
A systematic initiative to refine logistics processes, reduce waste, improve quality and embed continuous improvement. Operations excellence programme drives long-term service improvement and competitiveness.
